Insight Management Services provide a comprehensive set of solutions to effectively operate and support your network. Insight focuses on delivering operation solutions that drive improved service levels for your business, while achieving a return on investment.

Insight delivers excellence in the three primary focus areas of network operations:

1. People: Insight Networking has over 100 U.S.-based certified engineers/technicians supporting our customer networks
2. Process: Insight Networking conforms with IT Infrastructure Library (ITIL) framework, achieves SAS 70 Type II compliance every year, and performs a Cisco Gold audit to ensure we continue to deliver over 99.9% SLA compliance to our customers
3. Technology: Insight Networking continues to invest in industry-leading technology solutions so our customers can leverage this technology without making the large upfront expenditures or the ongoing maintenance costs.

Insight has the scale, skill and technology investments required to execute a spectrum of management services. Operating 24 x 7, 365 days a year, we serve as a seamless extension of your team, dedicating resources that keep your network operating at optimal capacity.

14 May 2008

The Gartner Magic Quadrant is copyrighted (14 May 2008) by Gartner, Inc., and is reused with permission.  The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period.  It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.  Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant.  The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action.  Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.