CalenceRNO delivers network performance and availability through our remote network operations solutions. Insight leverages the 530+ certifications of our 100% U.S.-based engineers to proactively manage our client’s networks. Insight ensures a consistently positive client experience through our focus on process which is demonstrated by our 99.9%+ SLA compliance, SAS 70 Type II compliance, and Cisco Gold and master specialization audits. Our network operation center (NOC) implementation of two data center facilities and leading edge technology (Cisco IP Contact Center, IBM Tivoli Netcool, CiscoWorks, CA eHealth, BMC Remedy, NSM Intellitactics, NetIQ, and Tangoe) enables our customers to reduce capital expenditures while receiving world class support services. Our services include:
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CalenceDataSM – Centralized management and engineering services of all wired and wireless network devices
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CalenceSecureSM – Proactive security event monitoring and response, fault management, regular security audits and vulnerability assessments
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CalenceVoiceSM – Complete IP telephony and Contact Center management, performance analysis
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CalenceSvrAppSM – Proactive Windows, UNIX, and Linux server and application event monitoring, asset management, performance reporting
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CalenceConnectSM - Premier Cisco TelePresence management, flexible options, 24x7 concierge services
Focus on your strategic initiatives and leave the day-to-day tasks of managing your network up to us.
Insight Networking (Calence) is recognized in Gartner, Inc’s. "Magic Quadrant for Managed and Professional Network Service Providers, North America” by Eric Goodness, Christine Tenneson, Ted Chamberlin, Daniel O'Connell (ID Number: G00155721)