Our BPO offering leverages another core competency in voice, data and security networking - the Insight Managed Service set of professional services, remote fault management and telecom cost management - thereby improving on both the operational efficiencies and cost efficiencies for our clients. Typically, Insight clients may gain savings of between 5-15% over five-year contract terms.

With Insight’s BPO offer set, you can:

• Reduce current transaction costs through the delivery of a guaranteed cost model
  across the entire process domain.
• Access unparalleled, industry leading experience and expertise because Insight provides the deepest network skills available, anywhere.
• Improve operational efficiencies through increased operational visibility and control of your network operations. Insight pays ruthless attention to process development and aggressive execution.
• Increase organizational agility through greater flexibility and scalability in your current IT operations, achieved through a scalable work force, the mitigation of risk associated with employee turnover, and the elimination of training and technology skill currency and refresh requirements.
• Obtain guaranteed service levels through improved system element availability, response times, reporting and fault management support.
• Focus on your core business. You will be able to drive your management team to embrace and manage change more effectively while they focus on strategic tasks of the core business and offloading non-core IT operations and functions to Insight.

Insight Networking (Calence) is recognized in Gartner, Inc’s. "Magic Quadrant for Managed and Professional Network Service Providers, North America” by Eric Goodness, Christine Tenneson, Ted Chamberlin, Daniel O'Connell (ID Number: G00155721)